You have to lead people gently toward what they already know is right.

- Phil Crosby

Slowness to change usually means fear of the new.

- Phil Crosby

Making a wrong decision is understandable. Refusing to search continually for learning is not.

- Phil Crosby

Successful people breed success.

- Phil Crosby

If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.

- Phil Crosby